The new coronavirus was detected in China in 2019 and has now spread to over 100 additional locations internationally. The official name for this virus is “coronavirus disease 2019” and has been abbreviated to “Covid-19.”

The President of the United States declared a national emergency on March 13, 2020. Covid-19 is now classified as a pandemic, which is a national or global outbreak of disease. In this case, it is worldwide. The Center for Disease Control (CDC) has issued guidelines for all healthcare personnel to help combat the spread of Covid-19.

Public venues are closing, including restaurant dining rooms. Dental associations in several states have requested dental offices to only offer services on an emergent basis and to reschedule all non-emergent office visits.

During this time of social distancing, dental offices should consider taking advantage of the slow time to look at their operations and accounts.

What Do We Do Now?
Are your billing practices optimal? Are your account receivables in good shape? Do you notice a high number of insurance denials? Now would be the perfect time to take advantage of the free audit offered by Prospa Billing.

An audit of your claims and billing procedures from Prospa Billing can help pinpoint specific issues that could be affecting your bottom line. Finding weaknesses in your billing process, we can correct potential problems in the front end or back end of the process, which will boost reimbursements and improve claims management.

Prospa Billing is dedicated to boosting your overall claims payment success. Our free audit can uncover billing cycle errors that will delay clearing Accounts Receivable (A/R), such as:

• Denied claims without proper follow-up: Some insurance companies will deny reconsiderations if the claim is not resubmitted in a timely manner. If a denial was not received or has simply not been posted, the cause of the rejection cannot be resolved. Claims that have fallen through the cracks will result in lost revenues.
• Improper Payment Postings: Inconsistent payments and adjustments leave false balances in the A/R and delay collections from secondary insurance payors and private pay balances.
• Untimely Payment Postings: If insurance payment postings are delayed, A/R will produce false turnaround values.
• Missing Payments: Missing EFTs or payments that have not been mailed to the correct address are often found while following up on claims.
• No Insurance Coverage: All dental practices should be aware of the importance of proper insurance verification of all patients. Improper verification will lead to denials for no insurance coverage.
• Claim Not on File: Claims lost in transmission or stalled in some clearinghouse are a common reason for delayed processing. Clearing A/R balances requires these claims to be promptly resubmitted.

Prospa Billing is a billing and collections company that is dedicated to helping dental practices increase their revenues by providing accurate and professional billing. We employ the experts needed to relieve the day-to-day stress of managing the mountain of paperwork required to get reimbursed for your services.

Call Prospa Billing today or schedule your free audit and discuss increasing the effectiveness of your billing and collections.