ZEN FAMILY DENTAL IS ALL SMILES WITH PROSPA BILLING.
How Prospa Billing helped the team at Zen Family Dental improve billing and collections and increase revenues by 12%.
Zen Family Dental is a successful dental practice located in Virginia, offering general family dentistry, implants, cosmetic dentistry and emergency dental care. The practice enjoyed strong growth over a number of years, which put enormous pressure on billing, collections and staff.
The Problem
Insurance billing had become increasingly complex, requiring a lot of manual work that led to errors and additional administrative support to correct. In addition, collecting payments was taking more time, resulting in cash flow pressure.
The Solution
Prospa Billing were engaged to implement an integrated outsourced billing and collection system for greater efficiency. Outsourcing billing and collection improved accuracy and helped the Zen Family Dental team focus on providing the best possible patient care, not worrying about paperwork.
The Results
More efficient billing process and claims submissions
Customized reports
Reduction in aged accounts receivable
10-12% increase in practice revenues in three months
HERE IS WHAT OUR CUSTOMERS HAVE TO SAY:
“We are so glad that we found Prospa Billing to take care of our billing needs. They ramped up very quickly when they came aboard. Within 3-weeks, 90% of our A/R was current. Prospa billing staff is knowledgeable, diligent & pro-active when it comes to dental billing. Highly recommended.”