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Schedule a Call
(844) 663-3686
  • About Us
    • Meet our Team
    • Awards and Recognition
  • Solutions
    • Dental Insurance Billing
    • Oral Surgery Billing
    • Dental Insurance Verification
    • Patients Billing & Statements
  • Resources
    • Why Choose Prospa Billing?
    • Articles
  • Case Studies
    • Zen Family Dental
  • Career
  • Contact Us
How to Train Your Front Desk on Dental Billing (without Turning Them Into Full-Time Billers)

How to Train Your Front Desk on Dental Billing (without Turning Them Into Full-Time Billers)

by Alexander Clark | May 15, 2026 | Dental Billing

Your front desk is drowning. Between answering phones, scheduling appointments, and greeting patients, they’re also expected to navigate insurance verification, explain out-of-pocket costs, and somehow keep claims moving. Your front desk doesn’t need to become a team...
5 Metrics Every Dentist Should Track Monthly (Beyond AR Aging)

5 Metrics Every Dentist Should Track Monthly (Beyond AR Aging)

by Alexander Clark | May 13, 2026 | Dental Billing

Most dental practices rely on basic accounts receivable aging reports (those familiar 0-30, 31-60, 61-90, and 90+ day buckets) to monitor their financial health. While A/R aging categorizes outstanding balances by how long they have remained unpaid, it only tells you...
Top 7 Dental Billing Challenges in 2026 (and How to Fix Them Before They Hurt Cash Flow)

Top 7 Dental Billing Challenges in 2026 (and How to Fix Them Before They Hurt Cash Flow)

by Alexander Clark | May 11, 2026 | Uncategorized

Dental billing is the process of submitting and following up on claims for payment for dental services provided to patients, which involves preparing claims for insurance companies, government programs, or patients themselves. In 2026, this process became...
Dental Insurance Billing vs Patient Billing: Where Practices Actually Lose Revenue

Dental Insurance Billing vs Patient Billing: Where Practices Actually Lose Revenue

by Alexander Clark | May 8, 2026 | Uncategorized

Most U.S. dental practices lose between 5% and 12% of collectible revenue every year, not because of clinical production shortfalls, but because of small, preventable errors in their billing process. On average, dental practices lose about 9% of collectible revenue...
Dental Patient Statements That Get Paid: Email, Text, and Mail Best Practices

Dental Patient Statements That Get Paid: Email, Text, and Mail Best Practices

by Alexander Clark | May 6, 2026 | Uncategorized

For most U.S. dental practices in 2024–2026, 30–40% of revenue now comes directly from patient responsibility after insurance. That makes your dental patient statement one of the most important documents your office produces. Confusing statements drive complaints,...
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